Privacy Policy wd33 – Your Personal Data Protection

1Privacy Policy Introduction & Scope

Wd33 is committed to protecting the privacy of every user on our platform. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you register an account, make a deposit, play games, or use any service on the wd33 platform.

This policy applies to all users of the wd33 platform, including website visitors, registered members, and wd33 mobile app users. It covers all information you provide directly to us as well as information we collect automatically when you use the platform.

Wd33 operates in accordance with internationally recognized data protection principles, including the requirement to obtain valid consent before processing personal data, ensuring data is used only for stated purposes, and guaranteeing users the right to access and delete their data at any time.

2Information We Collect

To provide the best service and ensure platform security, wd33 collects certain categories of information from users. We only collect information that is strictly necessary for the stated purposes and do not gather excessive data.

In addition to information you provide directly, we also automatically collect technical data when you browse the wd33 platform. This includes information about the device you use, browser type, operating system, IP address and geolocation data required to verify your eligibility based on your jurisdiction.

During the identity verification (KYC) process, we may request copies of official documents such as a national ID, passport, or driver's license, as well as supporting documents such as a recent bank statement or utility bill. All documents are stored with full encryption and are accessible only to authorised personnel.

3How We Use Your Information

Wd33 uses your personal information for specific and legitimate purposes only. Every use of data has a solid legal basis, whether grounded in your consent, contractual necessity, or our legitimate interest in operating a secure platform.

• Process account registration and verify your identity through the required KYC process
• Facilitate financial transactions including deposits, withdrawals and fund transfers securely
• Send important notifications related to your account, transactions and security updates
• Detect and prevent fraudulent activity, money laundering and unauthorised access
• Improve user experience based on usage patterns and feedback received
• Fulfil legal compliance obligations and reporting requirements to relevant authorities
• Send relevant promotional information and special offers, subject to your communication preferences
• Provide effective customer support when you contact our team

4Information Sharing & Disclosure

Wd33 takes a highly cautious approach to sharing user information. We do not share your personal information with third parties without a legitimate reason and your consent, except under the circumstances clearly stated below.

• Service Providers: Technical partners who help us operate the platform, such as payment processors, cloud infrastructure providers and analytics platforms — all bound by strict confidentiality agreements
• Legal Requirements: Disclosure to government authorities, courts or law enforcement bodies when required by law or a valid court order
• Fraud Prevention: Sharing of information with anti-fraud agencies or financial institutions for the purpose of detecting and preventing financial crime
• Business Transfers: In the event of a merger, acquisition or asset sale, user information may be transferred — you will be notified in advance

5Security & Data Protection

User data security is wd33's top priority. We continuously invest in the latest security infrastructure to ensure your personal and financial information is always protected against cyber threats, unauthorised access, and data breaches.

• Full data encryption using 256-bit SSL/TLS protocol for all communications between your device and wd33 servers
• Data stored on our servers is protected with AES-256 encryption, recognised by international security standards
• An intrusion detection system (IDS) operating 24 hours a day to detect and block any suspicious activity
• Two-factor authentication (2FA) is available for all accounts as an added layer of security
• Regular security audits by independent third parties to identify and address system vulnerabilities
• Strict internal access controls — only authorised personnel may access user data, and every access is logged

In the event of a security incident involving user data, wd33 is committed to notifying affected users within 72 hours of becoming aware of the incident, in line with international data incident management best practices.

6Cookies, Tracking Technologies & Analytics

The wd33 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security and understand how users interact with our platform. Cookies are small text files stored on your device by your web browser.

• Essential Cookies: Required for core platform functions such as secure login, session management, and CSRF protection — cannot be disabled
• Performance Cookies: Collect information on how users interact with the platform for analytics and improvement purposes
• Functional Cookies: Remember your preferences such as language, display settings and personal preferences
• Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorised access

You can manage your cookie preferences through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the wd33 platform. Essential cookies cannot be disabled as they are required for your session security.

7Your Rights as a User

As a wd33 platform user, you have important rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe.

8Data Retention Period

Wd33 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law. We have a clear records management policy to ensure data is not stored longer than necessary.

• Active account data is retained for the duration of the account and up to 5 years after account closure for compliance purposes
• Financial transaction records are retained for a minimum of 7 years as required by financial legislation
• Security logs and audit records are retained for 2 years for incident investigation purposes when required
• Marketing and communications data is retained until you withdraw consent or request deletion
• KYC documents are retained for the period required by applicable anti-money laundering laws

Upon expiry of the retention period, your personal data will be securely deleted or anonymised in such a way that it can no longer be associated with you as an individual.

9Children's Privacy

The wd33 platform is intended for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.

10Policy Amendments & How to Contact Us

Wd33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant amendments will be communicated to you via in-platform notifications or email at least 14 days before taking effect.

Continued use of the wd33 platform after the effective date of any amendment constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.

For any inquiries, concerns, or requests regarding this Privacy Policy, please contact the wd33 Privacy Officer via:

• Email: [email protected]
• Live Chat: Available 24/7 via the wd33 platform
• Response time: Within 3 business days for general enquiries; 30 days for formal data rights requests